All agencies under one roof
Police, EMS, justice, fire department, business and other modules share a common foundation but stay separate in their work.
The LexoNET difference
More than a records system. The platform for your entire operation.
LexoNET connects CAD, MDT and dispatch with administration, customer portal and Support Control Panel. Your team works in one system while setup, permissions, updates, help and further development come together transparently.
Browser-first
No mandatory installation
Cancel monthly
Subscription or yearly plan, no lock-in
Multi-tenant
Agencies cleanly separated
Service included
Portal, tickets and wiki
Why switch?
Fewer moving parts. More control.
Many communities piece together game scripts, database, Discord, tickets, documentation and billing with separate tools. LexoNET brings these tasks together in one product and service platform.
Access based on real responsibility
Tenant, organization, role and security level decide who may view, change, approve or export data.
Changes instead of guesswork
Important access and changes are logged with actor, time and context.
Start without a script, connect later
LexoNET works in the browser. LexoNET Core optionally adds automatic sync with supported server frameworks.
Direct comparison
What you really get day to day.
The comparison shows typical product categories. Individual scripts and providers may differ.
| Criterion | Classic script | Standalone web tool | LexoNET |
|---|---|---|---|
| Setup | Resource, SQL and configuration | Set up a browser account | Browser-first, Core optional |
| Departments | Often one job or one agency | Often separate products | All agencies as modules of one tenant |
| Access | Mostly in-game | Browser | Browser, mobile and optionally game server |
| Permissions | Job and rank | Depends on provider | Tenant, organization, role and security level |
| Traceability | Often limited | Depends on provider | Central audit and activity logs |
| Updates | Replace resource manually | Automatic | Central, with status and public changelog |
| Support | Discord or external channel | Contact form or ticket | Ticket directly linked to customer, tenant and product context |
| Feedback | Unstructured messages | Depends on provider | Bugs and ideas with status through to the changelog |
| Documentation | Readme or community post | Separate help page | User, admin and developer wiki |
| Billing | One-time purchase or external license | Subscription model | Subscription via Stripe, vouchers, fallback to Free and transparent history |
| Trial | Depends on provider | Depends on provider | Time-limited demo with fictional data and reset |
| Extension | More resources | More products | Modules, LexoNET Core and future control services |
No statement about any specific competing product. The actual feature set of LexoNET depends on version, plan and activated modules.
Support Control Panel
Support without losing context.
At LexoNET a ticket is more than a message. The Support Control Panel links the case with the authorized customer, the affected tenant and the right product – without keeping a second customer database.
-
✓
Customer and tenant context
Support sees the necessary contract, product and system context. -
✓
Controlled help access
Purpose, scope and duration are defined and important actions are logged. -
✓
One history for every request
Customer replies, internal notes, priority, status and assignment stay together. -
✓
From feedback to release
Bugs and ideas can be reviewed, accepted and linked to the changelog.
Support Control Panel · Customer file
Context linked
Customer account
Contacts, status and timeline
Assigned
Tenant and modules
Organizations, plan and activations
In context
Support case
History, priority and SLA times
In progress
Audit
Access and changes traceable
Logged
Service platform
The advantage doesn't end at login.
LexoNET supports the entire customer journey – from the first test to day-to-day operation.
Customer portal
Tenants, activations, credit and key account information in one place.
Tickets & feedback
Capture problems, bugs and requests in a structured way and follow their status.
Wiki & changelog
Usage, administration, development and published changes documented in one place.
Automation
Payment reminders, campaigns, vouchers and other workflows are being expanded step by step.
you want to build a lasting operation.
- several agencies or organizations work together
- permissions and sensitive data need to be cleanly separated
- your team also wants to work outside the game
- support, documentation and updates should be traceable
- you want to start small and add modules later
you only need a very small single purpose.
- only a single job works without shared data
- access is only needed inside the game
- manual updates and separate support channels are not a problem
- no central customer, permission or audit structure is needed
Don't just compare. Experience it.
Try LexoNET yourself.
The public demo shows the departments with fictional data only. The session resets automatically after 30 minutes.